Yes, prompt & caring service from the seller. Due to the lengthy process of customs clearance I haven’t received the doll yet. However, I must mention that the seller is the best customer service provider amongst many competitors. Handles any questions professionally and answers them super fast. Also, it’s a first time for me to receive pre-shipping photos of the doll that I ordered. (big WOW, many claps) Other companies don’t go this far really.